Returns & Exchanges
We want you to love your hair as much as your new brush, which is why we offer a 30-day return window for items purchased directly from our official US store. All returned products must be in their original packaging and in unused, resaleable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the packing slip inside your return package.
- 3.Pack and Ship
Securely pack your Tangle Teezer tools in their original boxes and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.