Returns & Exchanges

We want you to love your hair as much as your new brush, which is why we offer a 30-day return window for items purchased directly from our official US store. All returned products must be in their original packaging and in unused, resaleable condition to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return.

  • 2.
    Print Your Label

    Once approved, download and print your prepaid shipping label and include the packing slip inside your return package.

  • 3.
    Pack and Ship

    Securely pack your Tangle Teezer tools in their original boxes and drop the package off at any authorized carrier location.

  • 4.
    Receive Your Refund

    After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.